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Public Grievance Cell

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Last Updated On: March 03, 2020

After redress, can the grievance be re-opened for further correspondence about it having been closed without details etc.?

Ans. Yes, the grievance can be re-opened for further correspondence incase the end user is not satisfied. The steps for the same are:

  1. After getting the application closed from PG cell, the complainant will be able to see the final status.
  2. Incase the applicant is not satisfied with the solution/reply, they can post their feedback on the same.
  3. Now after receiving the response from complainant, it will be reviewed at PG cell and if found suitable then PG cell user can re-open the grievance.
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