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Public Grievance Cell

Department of Power GNCTD
Toll free No:- 1800112222
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Last Updated On: September 15, 2020

How to lodge a complaint with Public Grievances Cell?

Ans. There are following 2 steps to lodge a complaint with Public Grievance cell

  1. Online submission of Grievance
  • Incase of Online Grievance the complainant has to follow following steps
      1. Open website “www.bijlipgr.gov.in”
      2. Click on REGISTER GRIEVANCE button available on the website
      3. Submit their Grievance with all the mandatory fields filled-in
      4. Now the complainant will be able to check the status on the website by clicking on CHECK STATUS button available on the website.
      5. To check the status of complaint the complainant would be required to feed-in their Mobile No. (mentioned at the time of Grievance Registration) & Grievance Ref. No. (Issued after registration of Grievance)
  1. Offline submission of Grievance
  • Incase of offline Grievance the user can submit/drop-in their complaints at the below mentioned address:

    Public Grievance cell
    Department of Power GNCTD
    G/F SLDC,
    33KV Substation Building,
    Tagore road Minto Road Complex,
    New Delhi-110002
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