Public Grievance Cell

Toll free No:- 1800112222

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Last Updated On: September 15, 2020

How to lodge a complaint with Public Grievances Cell?

Ans. There are following 2 steps to lodge a complaint with Public Grievance cell

Online submission of Grievance

Incase of Online Grievance the complainant has to follow following steps

1. 1. Open website “www.bijlipgr.gov.in”
  2. Click on REGISTER GRIEVANCE button available on the website
  3. Submit their Grievance with all the mandatory fields filled-in
  4. Now the complainant will be able to check the status on the website by clicking on CHECK STATUS button available on the website.
  5. To check the status of complaint the complainant would be required to feed-in their Mobile No. (mentioned at the time of Grievance Registration) & Grievance Ref. No. (Issued after registration of Grievance)
Offline submission of Grievance

Incase of offline Grievance the user can submit/drop-in their complaints at the below mentioned address:

Public Grievance cell
Department of Power GNCTD
G/F SLDC,
33KV Substation Building,
Tagore road Minto Road Complex,
New Delhi-110002

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Last Updated On 30/09/2020